About Us


The Society of the Golden Keys Malaysia was first founded as the Les Clefs d’Or Malaysia Chapter under the umbrella of Les Clefs d’Or Singapore in the mid 90’s. Mr Timothy Gan, then Chef Concierge of the Regent Hotel Kuala Lumpur, was the founder and first Honorary President of the Society which was later on recognized as an independent chapter in 1997.

Since then the Society has grown and matured with a number of major events held in and around the country to promote the awareness of this beautiful profession. Such activities include a series of nationwide Junior Concierge training that is held almost on a yearly basis; educational talks at various hospitality educational establishments; nationwide road shows on the profession; and also a Southeast Asian Congress in 2009 that was attended by almost 120 concierges from around the Southeast Asian region including Australia, Japan and South Korea.

The year 2014 marked another milestone for the Society of the Golden Keys Malaysia as it successfully hosted the 61st UICH Les Clefs d’Or International Congress in Kuala Lumpur. With strong support from the Ministry of Tourism and Culture Malaysia, Malaysia Conference and Exhibition Bureau (MyCEB), Kuala Lumpur City Hall (DBKL) together with several other government and non-government bodies (both local and international), the 5-day congress witnessed an attendence of nearly 500 concierges from all over the world. It provided a platform for the Concierges to network, exchange ideas and discuss matters relating to the profession not only among peers, but also with the industry’s movers and decision makers.

The members of the Society of the Golden Keys Malaysia, at the current moment encompassing more nearly 40 members nationwide (with 15 attaining the much coveted full keys level) will be continuing to grow not only in numbers but also in reputation, and will have more activities planned to further enhance its presence by being more involved in the community through various CSR programs and further promote tourism in Malaysia by being, as quoted by the Director General of Tourism Malaysia, Dato’ Mirza Mohammad Taiyab, “ambassadors, not only for their respective hotels, but also for their city and country”

Vive Les Clefs d’Or!